RMS HQ - Features and Benefits II

Customer Management and Marketing

" RMS HQ maintains a complete profile of customers for all your stores, enabling you to provide service that's based on real insight and create targeted, cost-effective marketing campaigns.
" Track demographics, preferences, purchase or problem history, account balance, and credit information.
" Keep chain-wide buying habits, shopping frequency, and purchase amount readily available at the HO
" Take advantage of Microsoft Dynamics RMS Headquarters customer data to help you create thorough and accurate database marketing and relationship selling to targeted customers. This data can be exported to sophisticated CRM and ERP applications.
" Keep detailed accounts receivable data for each customer; with centralized data collection, you can allow your customers to make on-account purchases and payments at any store in the chain of stores.
" Send consolidated monthly statements to your on-account customers that include transactions and payments from across your chain of stores.

Employee Management

" Microsoft Dynamics RMS Headquarters monitors activities and hours for sales representatives and cashiers, helping you manage your labor costs much more effectively.
" Upload attendance records for computing hours and labor costs at the HO
" Centrally compute sales commissions based upon sales transactions and commission structures found in associates profile
" o Gain insight into employee performance by reviewing detailed and summary sales reports that can be grouped by cashier or sales representative.

Powerful, Flexible Reports

" Provides fast, flexible access to business information in relevant formats.
" Generate consolidated reports to show sales breakdowns, identify slow-moving items, and check sales for any day-by store location, item, department, category, customer, or taxes.
" Reports can be previewed on screen, printed, or exported to MS Office document or spreadsheet
" Customize each report by hiding or displaying additional information, changing the group levels, and sorting data the way you want. Then, "memorize" the report so your changes will remain the next time you'd like to view the report.

Advanced Security Features

" Built-in security features restrict employee access and protect sensitive information to keep your business data secure.
" Take advantage of custom security levels that protect screens and fields and report writing - every sensitive corner of your system and confidential data
" As an extra level of security, grant or deny user access to Maintenance Mode, a special operating function that must be enabled for a user to change, edit, or delete data stored in Microsoft Dynamics RMS Headquarters